How to implement an effective job training program so your employees thrive
Small and midsize businesses face operating challenges unparalleled in the memories of most owners. With staffing levels pared back as far as they can go, current staffing levels are at a record low. Nonetheless, competitive pressures have increased the demand for superior workforce performance as a means to keep or acquire customers, yet few companies use the opportunity to train employees where and when needed to discover opportunities for process improvement and innovation.
Offer options. With a large number of employees working from home offices, make sure that you offer online alternatives for your training curriculum. This will not only benefit your workforce, but also can keep costs low since you won’t be paying travel expenses for the trainer.
Focus on developing leaders. Too often, strong leaders are a segment of the workforce that is forgotten when it comes to the training program. With the large number of baby boomers aging out of the workforce, a gap in leadership and managements skills will be created in the near future. By starting to develop your leaders now, you can get ahead of the curve.
Partner with peers. Reach out to your network and see what courses they have developed or are developing. Suggest a trainer swap where they come and train your employees and you train theirs. This will not only give both companies a fresh perspective on the coursework, but will also eliminate the cost of hiring a trainer.
Get input. Ask your workforce what skills they would like to learn or improve on. While you are at it, ask them what skills they have that they would be interested in sharing with others. This will help you tailor your training curriculum to their needs and can identify new resources for leading the courses.
Make it fun. Many times employees will dread going to training classes. Let’s face it, this is because a lot of the courses are just an instructor moving through and in some cases just reading through a PowerPoint presentation. Inject some creativity into your courses. Get your trainees on their feet and involved in what they are learning. You can improve both your attendance and the retention of the coursework.
With a carefully designed training program, a company can evaluate the job at hand and make immediate corrections to an employee’s actions to improve skills proficiency. Focusing on a job’s desired outcome can create opportunities for innovation and skills training. Improving job skills requires continuous training and is best received when skills building training is provided. Engaging worker feedback to accomplish the business needs will result in increased employee motivation, enhanced skills confidence and job satisfaction.
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About Michelle Benjamin
With more than two decades of operational and management experience, Michelle Benjamin has developed a talent management process to save businesses up to 35% off their labor budgets. Her system integrates talent, technology, and processes to convert businesses with bloated labor inefficiencies to companies that are sleeker, results-driven, strategically focused organization. As an entrepreneur who…